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Hitachi

TWX-21

e-sourcing/Mall service

This service helps customers reform purchasing related to indirect materials and costs.

This is a SaaS-type purchasing operation support service for purchasing consumables, such as office supplies and on-site supplies, and for processing indirect costs, such as maintenance work and service products.

The following two types are available:
  • • Centralized purchasing participation type (customers use a purchasing agent): Hitachi takes care of processes from selecting products and suppliers to negotiating prices and delivery dates.
  • • Private catalog type (customers use the system environment): Customers use their suppliers and only use the system environment.
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e-sourcing/Mall service

This service helps customers reform purchasing related to indirect materials and costs.

This is a SaaS-type purchasing operation support service for purchasing consumables, such as office supplies and on-site supplies, and for processing indirect costs, such as maintenance work and service products.

The following two types are available:
  • • Centralized purchasing participation type (customers use a purchasing agent): Hitachi takes care of processes from selecting products and suppliers to negotiating prices and delivery dates.
  • • Private catalog type (customers use the system environment): Customers use their suppliers and only use the system environment.
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This service is recommended for the following customers:

  • Customers who need to reduce the labor of persons in charge of operations such as catalog maintenance

  • Customers who need to reduce operational management costs associated with purchasing

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Overview of the service

The e-sourcing/Mall service is intended for companies that need to reform purchasing of indirect materials. By combining the following services, the service provides a wide range of support for improving work efficiency, enhancing the visualization of operations and performance, and optimizing business processing.


Image: Main functions

Centralized purchasing participation type (customers use a purchasing agent)

In this service, Hitachi's buyers aggregate the purchase volume of all user companies (approximately 460 Hitachi Group companies and 300 general companies), handle processes from selecting products and suppliers to negotiating prices and delivery dates, and achieve continuous price optimization.
You can search for products, create orders, and approve them through simple web screen operations, and link the service to in-house systems (such as SAP).

Private catalog type (customers use the system environment)

In this service, customers use their suppliers and use only the system environment.
You can post your catalogs and use the electronic trading environment including both order-placement and order-receiving functions for your business. You can build a system that has been used by many user companies in SaaS format early and at low cost, and can use the service together with the centralized purchasing participation type.

Purchasing indirect materials on behalf of customers

Utilizing the operational results of the e-sourcing/Mall service and Hitachi's purchasing know-how, this service provides support from the initial process of considering the introduction of services that best suit your situation.
We will take care of various purchasing-related tasks on your behalf (such as purchasing, call center operations, and data analysis support).

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